Product FAQs

Food Safety

Slow cookers may be used unattended.

Crock-Pot® slow cookers are designed to run all day. The outer heating base will be hot as it cooks. The heating element in the heating base functions at a low wattage and may be used on your countertops.

Will my Crock-Pot® slow cooker get hot enough to cook foods safely?


Lean meats (chicken or pork tenderloin) will cook faster than meats with more connective tissue and fat (pork shoulder). Bone-in meats take longer to cook than boneless cuts. Most dishes take approximately 7-8 hours to reach the simmer point on Low and about 3-4 hours on High. Once the vegetables and meat start to simmer and braise, flavours will infuse and meat will become ‘fall off the bone’ tender. According to the Food Standards Agency (FSA), bacteria are killed at temperatures above 70-75°C. Follow the recommended cooking times and keep from opening the lid often, especially during the onset when the slow cooker’s heat is ramping up. If you need to open the lid, remember to add additional cook time if necessary to ensure food is cooked and tender. Large slow cookers, 5.7-6.5 L sizes, may benefit with a quick stir during cook time to distribute heat and promote even cooking.
If your food isn’t done after 8 hours when the recipe calls for 8 to 10 hours, this could be due to voltage variations which are commonplace everywhere; due to altitude or even extreme humidity. You will learn through experience whether to decrease or increase cooking times.
You can cook frozen meat in a Crock-Pot® slow cooker but suggested cook time may need to be increased. To ensure meat is cooked through, use a meat thermometer. Meat should be well above 75°C to be tender.

Specialty Dishes:

Specialty dishes, such as stuffed chops or steak rolls, stuffed cabbage leaves, stuffed peppers, or baked apples can be arranged in a single layer so they cook easily and serve attractively.